This privacy policy sets out how “East Wind Healthcare” (AKA East Wind Acupuncture) uses and protects any information that you give “East Wind Healthcare” when you use this website. “East Wind Healthcare” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. “East Wind Healthcare” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 7/7/2025.
We may collect the following information:
- Name and job title
- Contact information including phone number and email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
- Opt-in and opt-out preferences
- Content of your communications with us
- Automated information, such as message delivery status and response data
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, text message, fax or mail.
- We may use the information to customize the website according to your interests.
- We will never sell your information.
Text Messaging Compliance
Consent
- We require your express consent before sending you any text messages. By providing your phone number and opting in, you agree to receive text messages from us.
- For marketing or promotional messages, we require your express written consent, which may be provided by checking a box online, signing a form, or another clear affirmative action.
Opt-Out
- You can opt out of receiving text messages at any time by replying “STOP” to any message, or by contacting us directly.
- We will honor your opt-out request promptly and will not send further messages unless you re-subscribe.
Message Content and Frequency
- We will clearly identify ourselves in each text message.
- Message frequency will vary depending on your interactions and preferences.
- Standard message and data rates may apply.
Data Security
- We take reasonable measures to protect your information from unauthorized access, use, or disclosure.
- We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared except as necessary to provide our services or as required by law.
Wisconsin and US Legal Compliance
- We comply with the Telephone Consumer Protection Act (TCPA), Federal Communications Commission (FCC) rules, and CTIA industry guidelines.
- If your phone number is on the Wisconsin Do Not Call Registry, we will not send you unsolicited marketing text messages.
- We maintain records of your consent for at least four years, as required by law.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at ewamarketing@gmail.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to EWAmarketing@gmail.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.